Interview with the founder

Published on 29 June 2026 at 13:01

"Fitness Isn't About Gyms – It's About People"

A Conversation with the Founder of Office Gym Club

You've now been running Office Gym Club for ten years. When you look back, did you ever imagine it becoming what it is today?

Not at all.

When I started, it was simply a private training studio. Before that I'd spent years travelling across Cornwall, coaching clients in commercial gyms, leisure centres and private facilities. The gym was meant to be a private PT studio, but time moved on and so did other responsibilities.

Every place taught me something different, but the biggest lesson wasn't about equipment or exercise—it was about people.

Fitness is, first and foremost, a people business.

People don't come through the doors because they love treadmills or weight machines. They come because they want to feel healthier, stronger, more confident or more capable than they do today. Once you understand that, your priorities change. The equipment matters, but the environment, the coaching and the experience matter even more.

You've worked in other sectors before moving into fitness. Has that influenced the way you run the business?

Very much so.

My previous career taught me about leadership, systems and long-term thinking. Fitness taught me something equally important—that every person has their own story.

Those two worlds have blended together more than I ever expected.

Running a gym isn't simply about opening the doors every morning. It's about creating a culture, building a great team, making sensible long-term decisions and constantly asking one question:

"How do we help our members succeed?"

If you keep answering that question honestly, most of the business decisions become much easier.

Office Gym Club feels very different from many commercial gyms. Was that intentional?

Completely.

Life is already busy enough. Most of our members are balancing careers, families and countless other responsibilities. They don't have unlimited time to spend training, and they certainly don't want unnecessary distractions for the sake of a fiver.

We've tried to create an environment where people can walk in, get on with their training and leave feeling they've achieved something worthwhile.

It's not about loud music or creating a social media backdrop. It's about giving people the space to focus.

When members tell us they enjoy coming here because they feel comfortable and can train without feeling judged, that's probably the biggest compliment we can receive.

The fitness industry has changed enormously over the past decade. What's changed the most?

Information.

Twenty years ago, the challenge was finding information.

Today, the challenge is filtering it.

People are overwhelmed with advice from social media, influencers and self-proclaimed experts. One week carbohydrates are the enemy, the next week they're essential. Every few months there's another revolutionary training method that's supposed to change everything.

In reality, the fundamentals haven't changed nearly as much as people think.

Train consistently.

Recover properly.

Eat well.

Sleep enough.

Be patient.

Most success still comes from doing the simple things exceptionally well.

Why is education so important to you?

Because coaching carries a responsibility.

People place an enormous amount of trust in you when they ask for advice. That means your opinions should be built on experience, evidence and continual learning—not simply repeating what somebody else said on social media.

I've always enjoyed reading, researching and questioning ideas.

Some training principles have stood the test of time.

Others haven't.

The job of a coach isn't to chase every new trend. It's to understand the principles well enough to know which ideas genuinely improve results and which are simply fashionable.

Many people see fitness as simply changing how they look. You often imply that the answers come from mindset instead. Why?

Because physical transformation usually starts long before the body changes.

Fitness teaches discipline.

It teaches consistency.

It teaches delayed gratification.

It teaches you that small decisions, repeated every day, eventually become significant results.

That's true whether you're trying to lose weight, build muscle or simply become healthier.

Your body is often just a reflection of your daily habits.

When people realise they can change those habits, they often discover they're capable of far more than they originally believed—not just in the gym, but in other areas of life as well.

Do you think too many people underestimate what they're capable of?

Absolutely.

Most limitations aren't physical. They're psychological.

People often decide what they can achieve before they've really tried.

I'm not suggesting everyone can become a professional athlete, but I do believe almost everyone is capable of considerably more than they imagine.

The role of a coach isn't to shout louder. It's to help people develop enough confidence to discover that for themselves.

Office Gym Club has earned a strong reputation beyond Cornwall. Does that surprise you?

It's certainly something I'm grateful for.

I've been fortunate to have conversations with gym owners, coaches and fitness businesses from around the country. Sometimes they ask about people trends, sometimes about member experience, sometimes about business.

I enjoy those conversations because our industry improves when people share knowledge, and love it when they come and find us on their trips down to Cornwall.

No one has a monopoly on good ideas. We're all still learning.

What role does your team play in that success?

A huge one.

No gym becomes successful because of one individual.

I'm fortunate to work alongside people who genuinely care about helping others, and moving things along for people.

Technical knowledge is important, but character matters just as much.

Our team understand that every member is different, every journey is different and every interaction matters.

That's the culture we've tried to build from the beginning.

You're clearly passionate about bodybuilding and strength training. Has your philosophy changed over the years?

Quite a lot.

When you're younger it's easy to believe that more is always better.

More sets. More exercises. More time in the gym.

Experience teaches you that progress usually comes from doing the right things consistently rather than doing everything.

Today I'm far more interested in intelligent programming, recovery, movement quality and sustainability.

Anyone can train hard for a few weeks. The real challenge is helping someone continue progressing ten years later.

Looking ahead, what's next for Office Gym Club?

We're ambitious, but we're careful.

Growth is exciting, but only if it doesn't dilute what makes the business successful in the first place.

Whether that's developing our current facility, opening other locations or expanding the education side of what we do, the goal remains exactly the same as it was ten years ago.

Help more people enjoy training. Help more people improve their health.

Create an environment where people genuinely look forward to coming to the gym.

If we continue doing that well, everything else tends to take care of itself.

 

Final Thoughts

"I've never believed the fitness industry is really about selling gym memberships. Getting access sorted out is the first barrier thrown aside for most people.

It's about helping people become stronger—not just physically, but mentally too.

If someone leaves the gym healthier, more confident and with a belief that they're capable of more than they thought possible, then we've done something worthwhile.

That's what Office Gym Club has always been about, and that's what it will continue to be about."

Robert Day